FAQ
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Everything you need to know about working with wieldr. Can't find what you're looking for? Get in touch.
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Getting Started
No — we can set up and manage everything for you. We create accounts in your company's name, so you always own the accounts, but we handle the day-to-day operations. You get full access anytime you want it.
We move fast. Our onboarding takes 48 hours from kickoff to live campaigns. Here's how it works:
- Full audit of your current marketing
- Strategy & channel recommendations
- Account setup & tracking configuration
- Campaign launch
There isn't one. We operate on a month-to-month basis. Cancel anytime — no lock-in, no penalties. We keep clients by delivering results, not contracts.
It depends on the channel and your starting point, but typically you'll see initial data within 2–4 weeks and optimized, scaled results within 60–90 days. Some channels (like paid search) can show returns faster than others (like SEO).
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Pricing & Billing
Every plan includes: strategy, campaign management, ongoing optimization, reporting, and a dedicated point of contact. Check our pricing page for full details.
No. Ad spend is billed directly by the platforms (Meta, Google, etc.) to your accounts. Our fee covers management, strategy, and optimization — the work that makes your ad spend actually perform.
Easy — add channels whenever you're ready. We offer add-on pricing per channel, so you can scale your marketing stack at your own pace.
Yes, there's a one-time onboarding fee of $2,000–$10,000 depending on the scope. This covers the initial audit, competitive research, account setup, tracking configuration, and strategy development.
We bill monthly in advance. You receive an invoice at the start of each month, payable within 14 days. Simple, predictable, no surprises.
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How We Work
Our AI agents handle the heavy lifting — optimization, testing, reporting — while human strategists oversee everything and make the key decisions. You'll always have a dedicated contact person who knows your business inside and out.
AI handles the execution layer: bid optimization, A/B testing, report generation, creative analysis, and more. Humans handle what matters most: strategy, creative direction, and client relationships. It's not AI instead of humans — it's AI so humans can focus on what they're best at.
Depends on your plan — we offer monthly, weekly, or daily reports. Every plan includes access to a real-time dashboard so you're never in the dark.
Yes. Every client gets access to their client portal at app.wieldr.com with live dashboards showing performance, spend, and key metrics.
No lock-in — you can leave anytime. But we rarely hear this, because we're proactive: we identify and address issues before you do. Our AI monitors performance 24/7 and flags anything that needs attention immediately.
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Channels & Services
We support all major platforms: Meta, LinkedIn, Google, YouTube, TikTok, Snapchat, Reddit, Pinterest, Microsoft Ads, Amazon Ads and more. See the full list on our channels page.
Yes — organic social media management is available as an add-on service. Learn more about our social media management.
Absolutely. SEO is one of our core services. We handle technical SEO, content strategy, link building, and ongoing optimization. Learn more about our SEO service →
Creative strategy is included in every plan. We handle copywriting and simpler graphics in-house. For larger production needs (video shoots, professional photography), we work with trusted production partners. You always approve everything before it goes live.
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Technical
ROAS (Return on Ad Spend) measures revenue generated per dollar spent on advertising. We track it using conversion data from your platforms, CRM, and analytics stack to give you a complete picture of performance.
We use a combination of server-side tracking, pixel setup, and UTM strategies to ensure accurate attribution across all channels. Learn more about our analytics & reporting service.
It varies significantly by industry, target audience, and channel. Use our free calculators to benchmark your costs:
The right budget depends on your goals, industry, and competitive landscape. Use our marketing budget calculator to get a personalized recommendation based on your situation.
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Account & Data
You do. Always. We manage your accounts on your behalf, but ownership never transfers. Your accounts, your data, your business.
Full, clean handover. We transfer all accounts, data, reports, and assets to you or your next agency. No hostage tactics, no data lockdowns — everything is yours from day one.
Yes. We follow GDPR and industry-standard security practices. Your data is encrypted, access-controlled, and never shared with third parties beyond what's required for campaign management.
Yes. You can access all your data through your client dashboard or request exports in standard formats anytime. Full transparency, always.
Still have questions?
We're happy to help. Reach out and we'll get back to you within 24 hours.
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